FAQ

At Nairobi Skincare, we combine the power of nature with ethical values. Our products are:

• Vegan: Free from animal ingredients.
• Cruelty-free: Not tested on animals.
• Handmade: Made with love and care in the Netherlands.

Our products contain carefully selected natural ingredients known for their skin-loving properties. We avoid harsh chemicals and strive for products that are both effective and gentle on the skin.

Our body butters are handmade with love and care, containing the best natural ingredients to nourish and hydrate your skin. We don't use parfum or chemical colorants, so you can enjoy a pure, luxurious experience. The creamy texture melts quickly into your skin without leaving a sticky feeling.

Our handmade products are best when fresh, but they have a shelf life of about 12 months when stored in a cool, dry place. Be sure to close the products tightly to maintain freshness and protect the fragrance.

Yes! Our products are suitable for a wide range of skin types. Whether you have oily, dry, sensitive, or combination skin, we offer a product that’s perfect for you. For specific skin needs, such as anti-aging or extra hydration, we recommend reading our product descriptions for more information.

Body butters can melt in warm temperatures due to the natural butters that form the base of the product. You can place it in the refrigerator to solidify again and use it as usual. The effectiveness and quality remain intact. However, the whipped texture may not be as visible as before.

Some of our products naturally have two colors, but don’t worry this doesn’t affect the scent or the effectiveness of the product.

The product is made and scented first, and then the colors are carefully added. All of our products are handmade, one color may appear more prominent than the other, but this is simply part of their unique charm!

Rest assured, it doesn’t change the performance at all. It’s just another reason why each product is special!